Returns & exchanges We understand the importance of the right product and the right fit, and we want you to love your our bike and gear. To make a return, please follow these guidelines: To qualify for a return: The item(s) must have been purchased from

Returns will be accepted within 30 days of purchase. The item(s) must be in new, unused condition with original packaging. Proof of purchase required. Return by mail: Return shipping is free to customers with registered accounts.

Contact us by to obtain the return application form, fill in the corresponding information after printing, and then mail it to us according to the return address on the form.

You will see a credit on your credit card account within 30 days. However, most of our customers will see it within 4-10 business days.